A Step-by-Step Guide to Scheduling Care

A Step-by-Step Guide to Scheduling Care Finding and scheduling specialized care has never been easier!

Finding and scheduling specialized care has never been easier!

On the desktop:

  • On the main screen that you’ll see after you log in to your Joshin account, click on the ‘Schedule Care’ button.

  • Set the filters at the top of the page to match your current needs to easily find a caregiver that is a good fit for you. Click on a care provider to look at their profile. If they look like a good fit, you can click the heart next to their picture to favorite them so you can easily find them in the future (they will appear at the top of your screen).

Pro Tip: Choose your filters carefully as you may ‘over filter’ out potential great care providers who meet your care needs!

  • After you message with and interview your care provider - you are ready to send a booking request. To send a booking request to a care provider, click on ‘Schedule’ underneath their profile picture. Select your hourly rate, date, time, and address. Then add any notes you may want them to know prior to accepting your request.

  • The care provider will receive your booking request and will accept!

In the app:

  • First, click on the calendar icon that’s located in the bottom left corner of the screen. That will bring you to a list of available care providers within your area.

  • To easily find care providers who match your needs, click on ‘Filter’ in the top right corner of the screen. You are able to filter care providers by details such as availability, distance from you, type of care, and what they can support with.

  • Click on a care provider to look at their profile and availability.

  • ‘Favorite’ a care provider by clicking the heart next to their profile picture on the main care provider screen to easily find them in the future (they will appear at the top of your page).

  • Message with and interview your care provider. When all goes well and you are ready to schedule, click ‘book me’ and enter the date, time, and any notes for your booking. The hourly rate automatically populated with what you have entered in your profile.

  • The care provider will receive your booking request and will accept!

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