1. Help Center
  2. Trust + Safety Center

Members: Reviewing your Booking

Members: Reviewing your Booking Providing feedback is important to ensure you have the best experience. 

As part of our trust and safety policy - members and caregivers review each booking after it is completed.

For members - you provide a 1-5 star rating for your care provider (which will be visible as part of their profile) along with a text option. Bookings that are rated below 5 stars will be followed up by a Joshin team member so we can learn more about what happened and provide coaching/feedback to the caregiver.

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